Privacy and Data Protection

apk8b Privacy Policy

apk8b treats the protection of your personal information as its highest priority. Our privacy policy explains fully and transparently how your information is managed.

Last Updated: January 2026

Introduction

apk8b ("we", "our", or "platform") provides a safe and reliable online gaming service for players in Bangladesh. This privacy policy document explains how apk8b collects, uses, stores, and protects your personal information.

By using our website or registering an account, you are considered to have fully accepted and agreed to the terms of this privacy policy. If you disagree with any part of this policy, please contact us before using our services.

apk8b complies with applicable data protection laws and regulations and always respects your privacy. We believe that transparency in data handling is the foundation of a trustworthy relationship.

How we view your information

The cards below summarize the core principles of our data management.

Encryption Protection

All your data is protected through SSL encryption technology.

Never Sold to Third Parties

Your personal information is never sold to third parties.

Full Transparency

Every aspect of data collection and use is clearly described in this document.

Your Control

You can view, correct, or delete your information at any time.

What information we collect

apk8b collects only the information needed to provide our services and improve your experience. We do not collect unnecessary information.

1.1 Registration and Identity Information

When creating an account, we collect the following information:

  • Full name and username
  • Email address
  • Date of birth (for age verification — users must be 21 or older)
  • Password (stored in encrypted form — we never store it in plain text)
  • Country of residence and currency information

1.2 Financial and Payment Information

Information required to process payments during deposits and withdrawals is collected:

  • bKash, Nagad, Rocket, or Upay number (for transaction verification)
  • Bank account information (for bank transfers)
  • Transaction history and amounts

Note: apk8b never stores full bank card numbers or CVV codes.

1.3 Identity Verification Information (KYC)

Identity verification may be required in certain cases for security and fraud prevention:

  • National ID card (NID) or passport copy
  • Proof of address
  • Information to verify ownership of the payment method

1.4 Automatically Collected Information

Some technical information is automatically collected while you use our website:

  • IP address and device information (browser, operating system)
  • Log data (login time, page visits, session duration)
  • Gaming activity information (betting history, game preferences)
  • Cookies and similar tracking technologies

Why and how your information is used

apk8b uses your information only for specific and legitimate purposes. Those purposes are described in detail below:

2.1 Service Delivery and Operations

  • Creating, managing, and securing your account
  • Processing deposit and withdrawal transactions (minimum deposit ৳200, minimum withdrawal ৳500)
  • Storing gaming history and balance
  • Applying bonuses and promotional offers
  • Managing the VIP program and cashback

2.2 Security and Fraud Prevention

  • Detecting unauthorized account access and fraud
  • Preventing money laundering and ensuring AML (Anti-Money Laundering) compliance
  • Carrying out age verification and following responsible gaming guidelines
  • Protecting the security and stability of technical systems

2.3 Customer Support

  • Resolving your issues and complaints
  • Providing 24/7 support via live chat and email
  • Sending important notifications related to your account

2.4 Service Improvement

  • Personalizing the gaming experience
  • Reviewing and improving platform performance
  • Testing new games and features

Cookies and Tracking Technology

The apk8b website uses cookies and similar technologies to improve your browsing experience and ensure service quality.

3.1 Types of Cookies

Essential Cookies

Essential for login sessions, security tokens, and the basic functionality of the platform. These cannot be disabled.

Analytics Cookies

Collect site usage statistics that help us improve our services. Data is fully anonymous.

Preference Cookies

Remember your language, game preferences, and other settings so your next visit is easier.

Security Cookies

Used to detect fraudulent activity and keep your account secure.

3.2 Cookie Controls

You can disable non-essential cookies by changing your browser settings. Keep in mind that disabling some cookies may prevent certain features of the service from working properly. All major browsers (Chrome, Firefox, Safari, Edge) provide options to manage cookies.

Data Sharing and Disclosure

apk8b does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

The minimum necessary information is shared with trusted third-party partners for payment processing (bKash, Nagad, Rocket, Upay, bank), identity verification, and technical infrastructure management. These partners operate under strict confidentiality agreements.

4.2 Legal Obligations

If apk8b is required to disclose information pursuant to a court order, government directive, or legal process, it will comply with that directive. Whenever possible, we will endeavor to notify you in advance.

4.3 Business Transfers

If apk8b's assets or business need to be transferred in the future, user information may form part of that transfer. In any such case, the same level of privacy protection will be ensured and you will be notified in a timely manner.

4.4 What We Never Do

  • Sell or rent your information to advertisers
  • Share gaming behavior with unrelated third parties
  • Use your information for marketing purposes without your consent

Data Security Measures

apk8b has put in place industry-standard technical and administrative measures to keep your information secure.

5.1 Technical Security

  • SSL/TLS Encryption: All data transmission between the website and servers is protected through SSL encryption.
  • Password Hashing: Your password is stored using industry-standard hashing algorithms.
  • Firewall and Security Monitoring: Round-the-clock monitoring at the server and network level to prevent unauthorized access.
  • Two-Factor Authentication (2FA): An option to add an extra layer of security to your account.

5.2 Administrative Security

  • Only authorized staff have access to the information they need
  • Regular privacy and data protection training for staff
  • Detailed audit logs of data access are maintained
  • Regular review and update of security protocols

5.3 Response to a Data Breach

If a data breach occurs, apk8b will notify affected users as quickly as possible and take the necessary steps to resolve the situation.

Data Retention Period

apk8b retains your information only for as long as necessary.

6.1 Active Account Information

Your account information, transaction history, and gaming records are retained for as long as your account remains active. This information is essential for service delivery and the security of your account.

6.2 Closed Account Information

Even after an account is closed, certain information is retained for a specified period as required by legal obligations, dispute resolution, or fraud prevention. This period is determined in accordance with applicable law.

6.3 Request to Delete Information

After legal obligations have been fulfilled, you may request that your information be deleted. To process your request, contact us at [email protected].

Your Rights & Controls

As a user of apk8b, you have the following rights regarding your personal information:

Right of Access

You may request a copy of your personal information held by us at any time.

Right to Rectification

You have the right to request correction of any inaccuracies in your information.

Right to Erasure

You may request that your information be deleted, provided there are no legal obligations requiring its retention.

Right to Object to Processing

You may object to the processing of your information for specific purposes.

Right to Data Portability

You may request your information in a common, structured format.

Right to Restrict Processing

In certain circumstances, you may request that processing of your information be temporarily suspended.

To exercise these rights, contact us at [email protected]. We are also available 24/7 via live chat to assist you.

Protection of Minors

apk8b is intended for users aged 21 and above only. We do not knowingly collect or store personal information from any minor.

Providing a date of birth at registration is mandatory, and we apply age verification procedures. If we determine that information from a minor has been collected inadvertently, it will be deleted immediately and the associated account will be closed.

If you have any concerns regarding a minor, please notify us immediately at [email protected].

Policy Changes & Updates

apk8b reserves the right to update this privacy policy from time to time. This policy is reviewed to keep pace with changes in our services or legal requirements.

In the case of significant changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Notify registered users via email
  • Display a notification when you access the platform

If you continue using our services after an update, you will be considered to have accepted the new policy. If you disagree with the changes, you may request that your account be closed.

Contact & Complaint Resolution

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us through the following:

Email: [email protected]

Live Chat: Support available in Bengali 24/7

Response Time: Replies are generally provided within 24 hours

We take all privacy-related complaints seriously and strive to resolve them promptly. Protecting your information is our highest priority.

For more details, visit our Terms & Conditions and Responsible Gaming pages.